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Customer Support


Context Help

If you get lost inside our Control Panel, the first step you should take is to push the Help button, which is visible on each page. A context menu will appear. It includes elaborate info about all the actions that you can perform on the given page. Each pop-up menu shows up on the very same page so that you can quickly return to your work.

Video Tutorials

We have a vast selection of how-to video clips clarifying how to work with our Control Panel. They're designed for those of you who want to see how things are being done instead of only reading articles. In this way, everyone can swiftly get to know our hosting Control Panel by merely watching our step-by-step instructional video clips.

F.A.Q.

If you can't discover the solution you are looking for, take a peek at our extensive FAQ section, which contains questions asked by real persons and offers real solutions. We periodically update our Frequently Asked Questions database with new articles so as to cover all the new additions and innovations related to our platform.

Ticketing System

If you still can't find the answer you need in the Frequently Asked Questions database either, we have a excellent team of customer support engineers available 24/7/365 and eager to assist you with any query. Each support ticket you open will be replied to within sixty minutes (the average support ticket response time being only twenty mins), so you will not have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 279276

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

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